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Druva

Staff Technical Support Engineer

Druva Pune, Maharashtra, India

Computer and Network Security · 1,001-5,000 employees

22 h ago
support-engineer Senior (5-10 yrs) Full-time India
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About the role

Provide high-level technical support for the Druva Resilience Cloud platform to ensure customer success. Troubleshoot complex issues related to data protection, cyber resilience, and cloud-native infrastructure.

What they look for

Technical Support SaaS Cloud Computing Data Protection Cybersecurity Problem Solving Customer Service System Administration Network Security Endpoint Security

Requirements

Requires extensive experience in technical support roles, preferably within a SaaS or cloud-based environment. Strong understanding of data management, security, and enterprise-level infrastructure is essential.

Full description

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence.

Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world.

Visit druva.com and follow us on LinkedIn, X and Facebook.

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