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BCXP

Tech Officer: Network Engineer

BCXP Centurion, Gauteng, South Africa

IT Services and IT Consulting · 5,001-10,000 employees

20 h ago Closes in 5d
network-engineer Mid (2-5 yrs) Full-time South Africa
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About the role

The role involves designing and maintaining complex network systems while ensuring day-to-day stability and performance. The incumbent will manage change, provide technical support, and contribute to the research and implementation of new communication technologies.

What they look for

Network engineering Cisco networking Network administration System design Problem solving Customer service Infrastructure support Technical documentation Change management Service level monitoring Communication systems

Requirements

Candidates must possess at least a Grade 12 qualification, with a 3-year degree or diploma being preferred. A minimum of 2 years of relevant experience and a CCNA certification are required for this position.

Full description

Business unit, Department, Reporting

Business Unit

Converged Communications

Department

Network Solutions: Tier 3 Support

Reports To

Manager: Service Operations

Grade

OP1

Core Description

Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports. 

Key Deliverables / Primary Functions

  • Manage change, constantly reviewing design and responding to optimisation changes 
  • Monitor and control the network to ensure its day to day stability 
  • Manage problems and assist with support functions 
  • Contribute to the research and assessment of new technologies as well as customer needs 
  • Monitor service levels and contribute to the development of standards and specifications 
  • Test systems and keep records of technical details on network design, implementation plans and capital projects 
  • Support users and support staff 
  • Attend to IMACD's (Installation, Modification, Addition, Change, Delete) 
  • Provide network administration and support 
  • Integrate systems 

Core Functional Skills & Capabilities

Customer Service

ICT Knowledge

Infrastructure Development& Support

Process Orientation

Result Orientation

Problem solving

Core Behavioural Competencies

Culture Match

Job Match

Delivering Results & Meeting customer expectations

Adhering to principles and values

Working with people

Following instructions & procedures

Coping with pressures & setbacks

Applying expertise & Technology

Minimum Qualifications

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

NQF 6: 3 year Degree/ Diploma/ National Diploma

Experience

2 years relevant experience; experience in CISCO 

Networking preferred

Certifications

CCNA

CISCO

Relevant Certification will be an advantage

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control

0

Level of Engagement

Internal and external stakeholders

Special Requirements / Employment Condition

Valid Drivers license

Workplace / Physical Requirements

Hybrid Remote Worker

Revenue Generating

Billable

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