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Sentral Services LLC

Janitorial Project Manager

Sentral Services LLC Richmond, Virginia, United States · $45K–$55K/yr

Facilities Services · 201-500 employees

Nov 04
project-manager Senior (5-10 yrs) Full-time United States
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About the role

Coordinate service schedules, client communications, building inspections, and operational performance for assigned accounts. Guide operations teams on staffing, training, payroll, quality, and compliance while ensuring services meet contract requirements and company standards.

What they look for

Project Management Operations Management Client Communication Scheduling Budget Management Staffing and Recruitment Performance Management Training Payroll Human Resources Compliance Quality Assurance Customer Service Building Inspections Workforce Planning Safety and Compliance

Requirements

The role requires the ability to understand building specifications, coordinate service delivery, and maintain effective communication with clients and account personnel. It also calls for experience or capability in operations guidance, budgeting, staffing, performance management, quality assurance, and compliance; no specific education requirement is stated.

Full description

  • •

The essential functions include, but are not limited to the following:

· Set up service schedules (day porter, periodic work, etc.) and confirm set-up and completion with assistance of Operations Manager.

· Assist in the day-to-day communication with customer and our day team; facilitate any necessary information to Operations Manager for evening service

· Actively participate in the job cost meeting for the assigned accounts to be aware of the performance of the accounts (VGP) – make adjustments/recommendations to operational budget (staffing, equipment, supplies) with assistance from VP of Operations

· Provide guidance to the operations management team on matters related to performance management, staffing/recruitment, training, payroll, and HR compliance.

· Establish work standards and flow.

· Establish and maintain effective lines of communications with the client, and account personnel to ascertain that their needs and requirements are being met per the contract.

· Demonstrate and promote company culture and values.

· Report all disciplinary matters to the Human Resources Manager and follow the company’s Progressive Disciplinary Plan.

· Job duties may be modified at any time.

· Other duties as requested by Human Resources and/or Executive team. RESPONSIBILITIES The essential functions include, but are not limited to the following:

  • Read and understand building specifications for designated accounts – be the go-to person for understanding the expectations for the building
  • Set up service schedules (day porter, periodic work, etc.) and confirm set-up and competition with assistance of Operations Manager
  • Assist in the day-to-day communication with customer and our day team; facilitate any necessary information to Operations Manager for evening service
  • Perform periodic walk-throughs and inspections of building(s) with Operations Manager; and as needed with the customer
  • Actively participate in the job cost meeting for the assigned accounts to be aware of the performance of the accounts (VGP) – make adjustments/recommendations to operational budget (staffing, equipment, supplies) with assistance from VP of Operations
  • Provide guidance to the operations management team on matters related to performance management, staffing/recruitment, training, payroll, and HR compliance.
  • Establish work standards and flow.
  • Establish and maintain effective lines of communications with the client, and account personnel to ascertain that their needs and requirements are being met per the contract.
  • Comply with all safety, security, compliance and quality standards and procedures established by the Company and Clients.
  • Demonstrate and promote company culture and values.
  • Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements.
  • Report all disciplinary matters to the Human Resources Manager and follow the company’s Progressive Disciplinary Plan.
  • Job duties may be modified at any time.
  • Other duties as requested by Human Resources and/or Executive team.

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