Bertelsmann-Jobs

Project Manager

Bertelsmann-Jobs Memphis, Tennessee, United States

IT Services and IT Consulting · 1,001-5,000 employees

Oct 21
project-manager Senior (5-10 yrs) Full-time United States
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About the role

Lead customer and internal projects from initiation through implementation, stabilization, and handover, managing scope, schedules, resources, risks, budgets, and cross-functional stakeholders. Use project and operational data, analytics, and digital tools to monitor performance, resolve issues, improve processes, and identify practical opportunities for AI and automation.

What they look for

Project Management Project Planning Cross-Functional Leadership Customer Relationship Management Risk Management Stakeholder Communication Data Analysis Power BI KPI Development Dashboard Reporting Root-Cause Analysis Process Improvement Artificial Intelligence Generative AI Automation SAP

Requirements

Candidates should have demonstrated experience managing complex cross-functional projects, strong planning and execution skills, analytical problem-solving ability, and effective communication and stakeholder-influence skills. Experience with project-management tools, Microsoft 365, and Power BI or similar analytics tools is expected; healthcare, logistics, regulated environments, implementations, and SAP experience are preferred.

Benefits

Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Pay 401(k) With Company Matching Paid Time Off Paid Holidays Flexible Spending Accounts Legal Assistance Financial Assistance Pet Insurance Employee Assistance Program Tuition Reimbursement Scholarships Training Commuter Benefits Employee Engagement Activities

Full description

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Arvato is looking for an experienced Project Manager to lead complex customer and internal projects within our Healthcare business.

In this role, you will manage projects from requirements definition and planning through implementation, stabilization, and closure. You will coordinate cross-functional teams, manage timelines, risks and dependencies, and serve as a key interface between customers and internal stakeholders.

We are looking for someone who combines strong project management and customer orientation with a data-driven and digital mindset. The ideal candidate is comfortable using analytics to support decisions, understands the opportunities created by AI and automation, and is interested in applying new technologies to improve how projects and operations are managed.

YOUR TASKS

  • Lead projects from initiation through implementation, stabilization, and successful handover.
  • Develop and manage project plans, milestones, timelines, resources, dependencies, risks, issues, and deliverables.
  • Ensure projects are delivered according to agreed scope, quality, timeline, and budget.
  • Translate customer and business requirements into clearly defined project activities and work packages.
  • Coordinate cross-functional workstreams and ensure alignment across all project stakeholders.
  • Identify risks and issues early, develop mitigation plans, and drive timely resolution and escalation.
  • Establish effective project governance, status meetings, reporting, documentation, and decision-making processes.
  • Apply structured problem-solving and root-cause analysis to resolve issues and keep projects on track.
  • Build strong working relationships across Operations, IT, Engineering, Solution Design, Quality, Finance, Key Account Management, and other relevant functions.
  • Use project and operational data to monitor performance, identify trends and deviations, and support fact-based decisions.
  • Develop and interpret KPIs, dashboards, and performance reporting to create transparency around project progress.
  • Use analytical tools such as Power BI to support project management, performance analysis, and continuous improvement.
  • Analyze and validate data to identify root causes, risks, and improvement opportunities.
  • Translate data and analytical findings into clear recommendations and actionable next steps.
  • Collaborate with Data Analytics, IT, and functional experts when more advanced analysis is required.
  • Apply a practical understanding of AI, generative AI, automation, and emerging digital technologies to project and business challenges.
  • Identify opportunities to simplify, improve, redesign, or automate project and operational processes using AI and digital solutions.
  • Use approved AI-enabled tools to support activities such as analysis, information synthesis, project documentation, risk identification, and process improvement.
  • Work with business, technology, data, and AI experts to evaluate potential use cases and translate business needs into practical solutions.
  • Support the adoption of new digital tools by sharing effective approaches and helping teams incorporate them into their daily work.
  • Stay curious about emerging technologies and continuously develop your own digital and AI capabilities.

Qualifications

  • Demonstrated experience successfully managing complex, cross-functional projects.
  • Strong project planning, organizational, prioritization, and execution skills.
  • Strong analytical and structured problem-solving capabilities.
  • Ability to interpret data and turn insights into practical business decisions and actions.
  • Experience using project-management and Microsoft 365 productivity tools.
  • Working knowledge of data visualization and analytical tools such as Power BI, or demonstrated ability to quickly develop these capabilities.
  • Practical understanding of AI and generative AI and an interest in applying emerging technologies to improve project management and business processes.
  • Strong written and verbal communication skills.
  • Ability to communicate effectively with customers, operational teams, subject-matter experts, and senior stakeholders.
  • Ability to lead and influence across functional teams without relying solely on formal authority.
  • Strong customer orientation and a high level of ownership and accountability.
  • Preferred Qualifications
  • Experience in healthcare, medical devices, pharmaceuticals, logistics, supply chain, fulfillment, or another regulated environment preferred.
  • Experience managing implementations involving operational processes, technology, customer integrations, warehousing, or logistics solutions preferred.
  • Experience working with SAP or SAP-enabled business processes; hands-on SAP experience is preferred.

Additional Information

  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

 

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address. 

Further information on data protection and your rights can be found here.

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here.

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  • LegalEntity: Arvato USA LLC

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