Application Support Engineer
Accenture Hyderabad, Telangana, India
Business Consulting and Services · 10,001+ employees
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About the role
Investigate, troubleshoot, and resolve issues across critical business applications while monitoring system performance and maintaining stable operations. Coordinate with stakeholders and multiple teams, make team-level decisions, mentor junior colleagues, and improve application support processes.
What they look for
Requirements
Requires at least five years of Data Engineering experience and proficiency in developing and maintaining data pipelines, database management, and data integration. Candidates should also be able to troubleshoot complex systems and have familiarity with cloud data platforms and distributed computing; 15 years of full-time education is required.
Full description
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Data Engineering Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate with stakeholders to prioritize and address system issues effectively. - Mentor junior team members to enhance their problem-solving capabilities and technical knowledge. - Drive continuous improvement initiatives to optimize application support processes.
Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Engineering. - Strong knowledge of data pipeline development and maintenance. - Experience with database management and data integration techniques. - Ability to troubleshoot complex system issues and implement effective solutions. - Familiarity with cloud-based data platforms and distributed computing environments.
Additional Information: - The candidate should have minimum 5 years of experience in Data Engineering. - This position is based at our Hyderabad office. - A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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