Solutions Engineer

In a nutshell

Most engineering roles ask you to build features. This one asks you to help build revenue through technical partnerships and marketplace integrations that embed BrightLocal's value into the platforms our customers already use, rather than waiting for them to come to us.

You'll sit within the Sales team, working directly with our CCO, and wear two hats. As a pre-sales technical consultant, you'll support the team as our API partnerships and agency deals grow larger and more complex, scoping integrations and answering the technical questions that unlock them. As the CCO's technical delivery partner for distribution, you'll turn the relationships you build into live, revenue-driving integrations, building marketplace apps on BrightLocal's APIs and owning each partner relationship through to go-live.

You'll start with our Jobber marketplace app and extend the same approach to every marketplace worth being in: website builders, large SaaS platforms, agencies, franchises, and the emerging AI and LLM marketplaces. Every integration you build flattens the cost of winning customers and compounds our reach, so this is a role where the commercial impact of your work is easy to see.

It's a great move if you want more ownership than a typical engineering role gives you: you'll carry partner relationships end to end, not just write the code behind them, and you'll have real support to grow into the parts of it you haven't done before.

You'll work closely with our CCO and Sales team, and collaborate regularly with Engineering, DevOps, RevOps, Design, and Product. It's a UK-based role, working from our Brighton office with flexible working from home.

What you'll be doing

Pre-sales technical consultancy

• Be the technical partner in the room, and behind it, as API partnerships and agency deals grow larger and more complex.

• Scope what's possible and shape the integration behind a deal

• Answer the technical, security and data questions that move deals forward

• Translate between commercial and technical, helping account teams turn a partner's needs into a credible solution

• Build proofs of concept and tailored demos that let a prospect see their integration working before they commit

Technical onboarding and integration delivery

• Own the technical onboarding of new API partners and agencies, from OAuth and API access to data mapping and go-live

• Build the connectors and data flows that bring a partner's business and location data into BrightLocal, and surface our insights and actions back where they need them

• Document integrations well and hand over cleanly, so what you build is supportable and repeatable

Distribution partnerships: technical delivery for the CCO

• Partner with the CCO to deliver the distribution strategy: as you build relationships with marketplaces and platforms, you build the apps and integrations that make them live

• Own the technical relationship with each partner through delivery, from kickoff to go-live

• Ship marketplace apps on BrightLocal's APIs, starting with Jobber (OAuth install, business data in, our report and action layer out, Braintree checkout), and extending to the wider set of marketplaces and platforms

• Deliver each build where the customer already is, powered by BrightLocal Brain

Build once, connect anywhere

• Turn one-off integrations into a repeatable toolkit: reusable patterns for identity, accounts, billing, surfacing, and triggers, so each new partner ships faster than the last

• Build strictly to BrightLocal's design system and existing infrastructure and deployment pipeline, never a parallel stack

• Feed what you learn back into our APIs and the wider platform, so the whole business gets easier to integrate with over time

What success looks like

In your first 90 days, you’ll be up and running: you’ll know our APIs, design system and deployment pipeline, you’ll have partnered on at least one live technical deal or onboarding, and you’ll have shipped or advanced our first marketplace integration as the reference for what comes next.

By six to twelve months, you’ll be the reliable technical partner for the Sales team’s complex API and agency deals, owning each partner relationship through delivery; technical onboarding will be faster and smoother; and you’ll have shipped a growing set of live distribution partnerships on a reusable toolkit — each new marketplace quicker to launch than the last. You’ll be measuring impact in real terms: deals unlocked, partners live, customers reached and cost-of-acquisition reduced.

What we're looking for

Essential

• A track record of shipping working integrations or apps end to end, not just prototypes, ideally including third-party platforms, marketplaces or CRMs

• Confidence owning partner relationships through delivery: you can be the technical face to a partner or agency from kickoff to go-live

• A commercial mindset: you think about the deal, the onboarding, the conversion and the business result, not just the code

• Daily use of AI-assisted development tools such as Claude Code, GitHub, or ChatGPT

• Self-direction: you manage your own work, communicate clearly, and set realistic expectations

Nice to have

• Experience building on or with AI and LLM platforms, MCP servers, or similar AI tooling

• Prior pre-sales or solutions consulting experience

The type of person who thrives here

• Execution-driven: you'd rather ship the integration than just plan it

• Commercially minded: you think about the deal and the customer outcome, not just the code

• Confident with partners: you're comfortable being the technical face of BrightLocal from kickoff to go-live

• Curious and adaptable: you pick up new APIs, platforms and marketplaces quickly

• Self-directed: you manage your own work and set realistic expectations without much oversight

• Collaborative: you work smoothly across Sales, Engineering, DevOps, RevOps, Design, and Product

• Growth-minded: you're comfortable stepping into parts of the role you haven't done before, with support to grow into them

The Perks (The important details)

• Salary: Competitive with OTE opportunity, dependent on experience

• Performance-based bonus

• Hybrid working: 2 days a week in our Brighton office for full-time team members

• Holiday: 25 days + bank holidays + your birthday off

• Duvet days: 3 duvet days per year

• Healthcare: Vitality Healthcare

• Learning & Development: £1,000 per annum personal learning budget

About BrightLocal

BrightLocal is the local marketing partner for agencies and businesses. Our SaaS platform and suite of services help them monitor what matters, know what to do, and take action to win more customers. Over 15,000 customers rely on us to improve their local visibility, backed by our authoritative research and specialist support. Launched in 2009, we employ over 300 people across four main countries – the UK, Poland, Ukraine and the Philippines – with our HQ in Brighton. Above all, we're a people-first, AI-driven business, backing our team with the tools, training and support to work smarter.

Our commitment to inclusion

At BrightLocal, we believe the best ideas come from diverse perspectives.

We are proud to be an equal opportunity employer, and we are committed to building a team where everyone feels welcome, supported, and able to do their best work. When people feel they belong, great things happen.

We strongly encourage applications from women and underrepresented groups in our industry. If this role excites you, but you do not meet every single requirement, we would still love to hear from you. Research shows that some people are less likely to apply unless they meet 100% of the criteria. Your experience, perspective, and potential matter more than ticking every box.

We are open to flexible working arrangements and are happy to make reasonable adjustments at any stage of the recruitment process. If you need anything to feel comfortable and confident applying, just let us know. We are here to help.