Senior product manager

We are seeking a Senior Product Expert who has experience in Discovery, Experimentation and Shipping products successfully - to be part of our Wholesale Banking Advanced Analytics Transaction Services squad. This is an entrepreneurial and global role in an innovative international team. You will be continuously discovering and building global data products and AI-driven solutions, to be embedded in ING’s digital front office channels that help ING employees serve their global Wholesale Banking clients better.

Any given day will be different, but one of them might look like this: Start off the day with the daily standup with the Transaction Services squad. Afterwards you work with them on the product roadmap and the next experiments for Product and Client Profitability insights. The next meeting is with UX and business stakeholders, who want to run through the latest user research and country feedback. This will be important input for you to prioritize the backlog for the upcoming sprint.

Just before lunch you go through the results of an experiment where a first AI-enabled workflow for smart pricing or transaction network insights in Wholesale Banking was tested.

You go for lunch with a senior Transaction Services stakeholder to discuss how profitability insights can be embedded into Wholesale Banking front-office channels and help teams spot better sales opportunities.

Then, you run a workshop with colleagues from Product, Sales, Tech and Data to turn a promising AI-related idea into a concrete proposal, showing value with quick experiments.

In the hallway you meet a colleague who is working on conversational AI for client-facing teams. This could be a project for an upcoming experiment week.

Later in the day you make your way to a product management conference where you are speaking about our latest developments in AI-driven Discovery and global data products for Wholesale Banking. You stay for some drinks at the conference... or you call it a day and spend some quality private time to keep a healthy balance between focus, rest and other things.

The team Wholesale Banking Advanced Analytics (WBAA) has the purpose to build data-driven AI products that benefit ING’s clients and the bank. With a team of about 125 engineers, data scientists, UXers and product managers we build solutions that make the wholesale bank more data driven. Within WBA, the Transaction Services squad builds global data products that provide Product and Client Profitability insights, helping Transaction Services employees identify sales opportunities and serve ING’s global clients better.  

 

Roles and responsibilities For this role we expect you to fill the following responsibilities: 

• 8+ years of relevant experience. You worked as a product manager before, in a technology driven organization, preferably in financial services or Wholesale Banking.

• Show proof points you can think strategically, but also have hands-on experience bringing a product from concept to the market, including defining product vision and strategy for a global data product.

• Experience with experimentation, discovery, and delivering scalable products.

• Experience in Transaction Services Wholesale Banking is favorable.

• Strong stakeholder management skills, including the ability to engage senior management and business stakeholders in Wholesale Banking Transaction Services.

• University degree

• Written and spoken fluency in English, Dutch optional.

How to succeed We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• 8+ years of relevant experience. You worked as a product manager before, in a technology driven organization, preferably in financial services or Wholesale Banking.

• Show proof points you can think strategically, but also have hands-on experience bringing a product from concept to the market, including defining product vision and strategy for a global data product.

• Experience with experimentation, discovery, and delivering scalable products.

• Experience in Transaction Services Wholesale Banking is favorable.

• Strong stakeholder management skills, including the ability to engage senior management and business stakeholders in Wholesale Banking Transaction Services.

• University degree

• Written and spoken fluency in English, Dutch optional.

Why this is NOT for you

• You never shipped a product before and think Product Management equals projects or product ownership.

• Your backlog looks like a list of requests from the business.

• Decisions driven by seniority rather than evidence.

• You assume that once built the solution will be used.

• You want to focus on one topic at the time.

• You like others to do the work for you. Hands on work is something from the past.

Rewards and benefits We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us Curious about how ING empowers people and businesses to move forward?

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