Sr. Product Manager

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

We are seeking a highly strategic and results-driven Senior Product Manager to lead business product management initiatives across our enterprise technology portfolio. This role is ideal for a product leader who thrives at the intersection of customer experience, business strategy, technology innovation, and market growth.

As a Senior Product Manager, you will own the product vision, strategy, roadmap, and business outcomes for assigned products and service portfolios. You will leverage market insights, customer feedback, business priorities, and data-driven decision-making to deliver innovative solutions that drive customer value, revenue growth, adoption, and operational excellence.

You will collaborate closely with executive leadership, engineering, sales, marketing, finance, and delivery organizations to successfully bring products from concept to market while influencing strategic business decisions across the organization.

Key Responsibilities

Product Strategy & Vision

• Define and execute product vision, strategy, value proposition, and roadmap aligned with business objectives.
• Identify market opportunities through customer research, competitive analysis, and industry trends.
• Develop business cases that support investment decisions and portfolio growth.

Product Development & Execution

• Translate business requirements into product specifications, user stories, acceptance criteria, and prioritized backlogs.
• Lead product prioritization and trade-off decisions balancing customer value, commercial impact, technical feasibility, risk, and delivery capacity.
• Partner with cross-functional teams throughout the product lifecycle.

Go-to-Market Leadership

• Drive launch planning, product positioning, pricing strategy, sales enablement, and adoption programs.
• Work closely with sales and marketing teams to maximize market penetration and customer engagement.
• Ensure successful commercialization and business value realization.

Product Performance Management

• Define and track key performance indicators (KPIs) including revenue growth, adoption, utilization, profitability, and customer satisfaction.
• Monitor product performance and identify opportunities for optimization and innovation.
• Recommend scaling, enhancement, or retirement strategies based on business outcomes.

Stakeholder Leadership

• Influence executive stakeholders and build alignment across multiple business functions.
• Facilitate strategic decision-making and resolve complex business and technical trade-offs.
• Mentor product management team members and contribute to best practices across the organization.

Required Qualifications

Education

• Bachelor's degree in Engineering, Computer Science, Information Technology, Telecommunications, Business Management, or related field.
• MBA or Master's degree preferred

Experience

• 15+ years of overall professional experience.
• 10+ years of product management, business product management, or related leadership experience.
• Demonstrated success managing enterprise technology products, platforms, or service portfolios.
• Proven ability to lead cross-functional teams and influence executive stakeholders.

Preferred Skills & Expertise

Product Management

• Product Strategy & Roadmap Development
• Product Lifecycle Management
• Product Performance Analytics
• Market Research & Competitive Intelligence
• Business Case Development
• User Story Creation & Process Mapping
• Portfolio Management

Business & Commercial Acumen

• Financial Modeling and ROI Analysis
• Commercial Deal Structuring
• Value-Based Selling and Value Articulation
• Pricing Strategy Development
• Go-to-Market Planning & Execution

Enterprise Technology Knowledge

Experience in one or more of the following areas is highly desirable:

• Cloud Architecture and Cloud Services
• FinOps and Cost Optimization
• Data Center & Edge Modernization
• AI Solutions and Automation
• Identity & Access Management (IAM)
• AIOps and Telemetry
• Networking and Security Solutions
• SD-WAN, Zero Trust, and IoT Security
• Contact Center and Collaboration Technologies

Why Join CBTS?

CBTS is a leading technology services organization specializing in cloud, networking, cybersecurity, managed services, and professional services. We offer:

✅ Challenging enterprise-scale projects

✅ Opportunities to work with leading network technologies

✅ Collaborative and growth-oriented culture

✅ Professional development and certification support

✅ Exposure to strategic customer engagements

✅ Stability of an established organization with an innovative, entrepreneurial mindset

Salary $110,000 to $140,000/per annum i.e. the range is salary not including bonus.

The compensation range in this posting reflects the Company’s good‑faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate’s designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual’s experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales‑based variable compensation in accordance with applicable plans and role requirements.

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.