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PTTEP

Business Analyst

PTTEP Bangkok, Thailand

Oil and Gas · 1,001-5,000 employees

15 h ago
business-analyst Senior (5-10 yrs) Full-time Thailand
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About the role

The Business Analyst acts as a strategic bridge between business stakeholders and technical teams to define and validate digital products. They are responsible for leading product discovery, managing requirements, and overseeing the end-to-end delivery of digital solutions using a hybrid methodology.

What they look for

Business Analysis Product Discovery Requirements Engineering Systems Thinking Hybrid Methodology Agile Waterfall Stakeholder Management Solution Architecture Cloud Computing API Microservices AI/ML Integration Vendor Management Data Analysis Operational Cybersecurity

Requirements

Candidates must hold a bachelor's degree or higher in a relevant field and possess at least 7 years of experience in enterprise-scale digital environments. Proficiency in hybrid project management, systems thinking, and modern application architectures is required, with experience in the energy sector considered a significant advantage.

Full description

Job Purpose

The Business Analyst serves as the strategic bridge between business stakeholders, digital development teams, and enterprise architecture. Operating as a key driver within the digital solutions project, the job holder leverages advanced product discovery and user-centric analysis to reveal, define, and validate comprehensive digital products. By synthesizing business domain knowledge, emerging technologies (such as AI, cloud-native solutions, and advanced analytics), and technical architecture, to break down operational silos. They are responsible for delivering end-to-end digital value—from conceptualization and design to developer team, including hybrid project delivery, and post-implementation continuous improvement.

Key Accountabilities & Responsibilities:

  • Strategic Requirement Engineering & Product Discovery: Lead immersive discovery sessions and collaborative workshops with diverse business domain owners. Translate complex operational pain points into clear, value-driven product roadmaps, detailed requirements, and actionable digital initiatives.
  • Value Stream & Systems Analysis: Analyse root causes of inefficiencies and map interconnections across enterprise applications and functions. Break down organizational silos by guiding stakeholders to understand holistic, cross-functional use cases rather than isolated fixes.
  • Solution Architecture & Co-Creation: Partner collaboratively with Developer team to formulate robust solution designs (encompassing functional, technical, data, and security architectures). Support in evaluation of recommended optimal tech stacks aligned with recent industry standards and company governance.
  • Stakeholder & Change Management: Cultivate strong relationships with initiative leaders and product owners. Drive alignment on requirements, manage expectations
  • Hybridge Delivery & Execution: Use the Hybrid method (Waterfall and Agile) within the project team. Balance the structured planning, documentation, and stage-gate governance of Waterfall with the iterative execution and flexibility of Agile. Facilitate team workflows, remove blockers, and ensure continuous delivery of value through modern deployment pipelines.

Professional Knowledge & Experience:

  • Education: Bachelor’s degree or higher in Computer Science, Information Systems, Business Analytics, Engineering, or a related field.
  • Experience: Minimum of 7 years of proven experience as a Business Analyst in enterprise-scale digital environments.
  • Industry Context: Experience in the Oil and Gas / Energy sector is highly advantageous, particularly an understanding of IT/OT convergence and operational cybersecurity standards.
  • Analytical Skills: Exceptional systems-thinking and problem-resolution skills, with the ability to translate complex data into business strategy.
  • Interpersonal Capabilities: Excellent communication, negotiation, and presentation skills. A customer-focused, results-oriented mindset with a strong dedication to service excellence.
  • Methodology Mastery: Deep expertise in facilitating product discovery, business process mapping, the Hybrid methodology (integration of Waterfall and Agile), and modern business requirement engineering techniques.
  • Technical Acumen: Strong understanding of modern application architectures (e.g., Cloud environments, APIs, Microservices, Vibe coding, and AI/ML integrations).
  • Vendor & Project Management: Proven track record of managing third-party technology vendors, system integrators, and leading SaaS implementations.

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