Tech Systems Analyst II

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

About This Opportunity

Core Skillsets: PL/SQL, Oracle, Linux, Java

Work Schedule: Monday through Friday, 6:00 AM – 3:00 PM BRT

Summary

We are building a team in Brazil and hiring for a Tech Systems Analyst II. The analyst will be responsible for supporting the FS Core Operations team in a fast-paced Agile environment, with a strong focus on production support.

This role requires working Monday through Friday, from 6:00 AM to 3:00 PM BRT.

We are committed to supporting our employees’ career growth while fostering innovation, collaboration, and high performance across our technology teams.

Responsibilities

Responsibilities

• Monitor, investigate, and resolve production issues and incidents in a timely manner.
• Analyze application and database performance; troubleshoot PL/SQL code and database queries.
• Perform root cause analysis and provide suggestions for long-term fixes for recurring issues.
• Work closely with developers, DBAs, and QA teams to deploy application updates and patches.
• Create complex sql queries to generate reports from Oracle DB
• Create and maintain scripts for automation and monitoring using oracle sql scripting or equivalent tools.
• Knowledge of Java is a plus.
• Participate in rotational 24x7 on-call 3rd/4th level support
• Ability to effectively communicate with other team members Maintain documentation for support processes, incident handling, and configurations.
• Support and maintain projects developed by the team; and assist in production deployment and outages.
• Configure, deploy, debug, monitor, and document new system features and enhancements.
• Collaborate with business professionals to determine functional and non-functional requirements for up coming new projects to production.

Qualifications

Qualifications

• Bachelor’s degree in computer science, Engineering, or related field required.
• 3+ Years of PL/SQL experience
• 2+ years of experience in production environment support
• Exposure to CI/CD tools like Jenkins.
• 2+ years of experience on Linux platform.
• Excellent organizational skills, self-administration, attention to detail, multi-tasking, and effective prioritization
• Experience on Java ecosystem is a plus
• Oracle Database experience
• GIT hub, JIRA & Confluence