System Analyst - Senior
SOFTSWISS Warsaw, Masovian Voivodeship, Poland
Software Development · 1,001-5,000 employees
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About the role
The System Analyst will design and optimize CRM architecture while integrating HubSpot with internal and third-party systems. They will also build effective client management workflows and provide reports to support data-driven decision-making.
What they look for
Requirements
Candidates must have strong analytical skills and hands-on experience with Python, JavaScript, and system architecture. Proficiency in SQL, NoSQL, DevOps practices, and API integrations is required, along with fluent Russian and intermediate English skills.
Benefits
Full description
Overview:
SOFTSWISS continues to expand the Delivery team and is looking for System Analyst. We need a true, experienced professional who shares our culture and values.
Key responsibilities:
- Design and optimize CRM architecture, improve user experience through front-end customizations.
- Integrate HubSpot with Company’s internal systems and third-party tools in line with security requirements.
- Build effective Clients management workflows in collaboration with business stakeholders, deliver reports that support informed decision-making.
- Administer and configure HubSpot, including automated workflows, data quality controls, and user permissions management.
- Advise and support users, helping with effective HubSpot’s features usage.
Required Experience:
- Strong analytical and system architecture skills.
- Hands-on development and debugging experience with Python and JavaScript/TypeScript, with familiarity with Node.js and React.js.
- Proficiency with debugging and API testing tools such as browser developer tools and Postman.
- Knowledge of SQL and NoSQL databases.
- Understanding of DevOps practices: experience with Docker and Kubernetes.
- Experience with message brokers such as Kafka.
- Understanding of REST APIs and experience building system integrations.
- Work experience with Jira and Confluence.
- Russian proficiency at Fluent level (C1+).
Nice to have:
- Experience with ClickHouse
- Experience configuring HubSpot or other CRM systems.
- Experience with Zapier, Make, or Clay.
- Hands-on experience with AI tools such as Claude and automation platforms such as n8n.
- English proficiency at B1+ level (Intermediate).
Our Benefits:
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
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