About the role
The Network Engineer will diagnose and resolve complex network infrastructure issues to prevent service degradation across data centers and regional hubs. They are responsible for configuring and installing network devices while maintaining proactive monitoring and documentation of network standards.
What they look for
Requirements
Candidates must have 2-4 years of experience and hold a Bachelor's or Master's degree in computer science or engineering. A CCNA certification is required, with CCNP or equivalent preferred, alongside expertise in routing, switching, and firewall management.
Full description
Overview
Ibex. is looking for a "Network Engineer" with intermediate problem resolution knowledge of hardware/software platform problems in complex, layered, network infrastructure.
Responsibilities
- Experienced in WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers
- Troubleshoot & Provide Tier-1/2/3 support in order to diagnose and resolve escalated issues that may cause Service Degradation or Interruption in the Connectivity of the Data Center, DR, Regional Hubs and all branches
- Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, FortiGate), Security products/practices – ACLs, Firewalls, VPN, etc.
- Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting, and escalations
- Knowledge of wireless access controllers and access points
- Intermediate knowledge of network systems designs principles and standards
- Excellent written and oral communication skills, including the ability to articulate project level presentations to business sponsors
- Strong troubleshooting and critical thinking skills to resolve complex problems
- Ability to draft and document designs and standards
- Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers
- Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs etc.)
- Familiar with 24x7 operational and rotational NOC-based shifts
Qualifications
- Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting and escalations.
- Cisco IOS, Cisco ASA/ Palo Alto (Firewall), Fortinet Wireless, Solar Winds and/or other Network Management utilities
- Routing, Switching, VPNs troubleshooting expertise. Understanding of WAN and internet multi-homing architecture
- Knowledge of wireless access controllers and access points.
- 2 - 4 years of Experience in relevant field
- Master's or Bachelor's degree in computer science or engineering
- CCNA is required and CCNP, or equivalent (certified) is preferred
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