Product Manager - Network Orchestration

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

 

About the team

 

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

 

This is a unique opportunity to shape a strategic platform capability from the ground up. You’ll lead zero-to-one product discovery, establish a shared understanding of the problem and create a clear product vision, roadmap and phased delivery plan.

 

Working across a complex stakeholder environment, you’ll balance customer experience, commercial value, fulfilment cost, inventory availability and operational capacity to help create a more intelligent and effective order fulfilment network.

 

You’ll also:

• Own the product vision, strategy, discovery plan and roadmap for Distributed Order Management and Network Orchestration within the Order Management System
• Lead end-to-end discovery, including current-state mapping, stakeholder research, data analysis and validation of customer and business needs
• Partner with Engineering, Architecture and Data teams to assess solution options and define allocation decisioning, exception handling and integration requirements
• Develop and manage a staged roadmap and prioritised backlog, coordinating critical cross-functional dependencies, risks and trade-offs
• Build the evidence-based business case for investment and track product adoption, benefits and performance through delivery and continuous improvement

 

About you and your skills

 

You’re an experienced Product Manager who enjoys solving complex problems and shaping new platform capabilities from the ground up.

 

You combine strong product discovery and strategic thinking with commercial acumen, technical understanding and an ability to bring diverse stakeholders together. You’re comfortable operating in ambiguity and translating complex customer, operational and commercial challenges into clear priorities and measurable outcomes.

 

You’ll also bring:

• Extensive Product Management, Technology Delivery or Digital Transformation experience across eCommerce, Order Management, Supply Chain or Fulfilment platforms
• Proven experience leading zero-to-one product discovery, from problem definition and value hypotheses through to product strategy, roadmaps and delivery
• Knowledge of order management, order orchestration, inventory availability, fulfilment optimisation or related retail platform capabilities
• Experience delivering integration-led platform products involving APIs, event-driven architectures, decision engines and multiple enterprise dependencies
• Strong commercial, analytical and influencing skills, with the ability to develop business cases and communicate evidence-based recommendations to senior stakeholders

 

Applications close Friday September 18th, 2026.

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What’s in it for you?

 

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

 

About the recruitment process

 

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

 

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

 

Job ID: 195319

 

Employment Type: Full time