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Akvelon

Support Engineer L1/L2 (On-Site)

Akvelon Belgrade, Serbia

Software Development · 1,001-5,000 employees

7 h ago
support-engineer Mid (2-5 yrs) Contractor Serbia
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About the role

The Support Engineer will provide IT infrastructure support and manage technical equipment for the Belgrade office. They are responsible for assisting end users with technical inquiries and troubleshooting network connectivity issues.

What they look for

System Administration IT Support Network Fundamentals TCP/IP DNS DHCP Hardware Lifecycle Management Troubleshooting Communication Skills Infrastructure Support

Requirements

Candidates must have at least 2 years of experience in a System Administrator or IT support role. Proficiency in network fundamentals, TCP/IP, DNS, DHCP, and an Upper-Intermediate level of English are required.

Full description

We are looking for a Support Engineer L1/L2 to support the Belgrade office and maintain reliable day-to-day IT infrastructure for local employees and equipment.

Requirements:

  • 2+ or more years of experience in a System Administrator or similar IT support role;
  • Knowledge of local and global network fundamentals;
  • Practical knowledge of TCP/IP, DNS, and DHCP;
  • Upper-Intermediate English or higher;
  • Strong communication skills and willingness to work on-site in the Belgrade office.

Responsibilities:

  • Provide IT infrastructure support;
  • Maintain and manage technical equipment;
  • Assist end users with technical issues and inquiries;
  • Support local and global network operations;
  • Troubleshoot connectivity and core network-service issues.

Nice to Have:

  • Experience with office hardware lifecycle management;
  • Experience supporting a distributed corporate IT environment.

Working Conditions:

  • On-site at the office (Belgrade, Osmana Dikica);
  • Target start date: TBD.

Location: Serbia

Engagement Type: Independent Contractor (B2B)

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