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IDFC FIRST Bank

Product Manager-Debit Cards

IDFC FIRST Bank Mumbai, Maharashtra, India

Banking · 10,001+ employees

Yesterday
product-manager Mid (2-5 yrs) Full-time India
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About the role

The Product Manager will lead the strategy, roadmap, and feature definition for debit card products while managing P&L and cross-functional product development. They are responsible for driving market share growth, managing stakeholder relationships, and ensuring a seamless customer experience from onboarding to product launch.

What they look for

Product Management Debit Cards Product Strategy P&L Management Product Development Stakeholder Management Customer Experience Debit EMI Tokenization Card Security Contactless Payments Cross-functional Collaboration Market Analysis Product Launch Problem Solving Communication

Requirements

Candidates must hold a postgraduate degree (MBA) and possess a minimum of 4 years of experience in the banking sector. Strong technical knowledge of debit card products, including tokenization, security, and contactless payments, is required.

Full description

Job Requirements About the Role

The Product Manager will be responsible for the strategy, roadmap, and feature definition of a product and product line. This role includes product development, marketing, and forecasting profit and loss (P&L) responsibilities. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, build, and roll-out products aligned to the vision and strategy of the Debit Cards business.

Key Responsibilities

Primary Responsibilities

  • Gain a deep understanding of customer experience, identify, and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
  • Create product vision both internally and with key external partners.
  • Develop product pricing and positioning strategies.
  • Translate product strategy into detailed requirements and prototypes.
  • Scope and prioritize activities based on business and customer impact.
  • Work closely with technology and operations teams to deliver with quick time-to-market and optimal resources.
  • Drive product launches in collaboration with internal stakeholders.
  • Evaluate and drive promotional plans to ensure consistency with product line strategy and effective messaging.
  • Manage and liaise with internal and external partners/stakeholders.
  • Act as a product specialist to build awareness and understanding.
  • Align closely with Customer Service and Onboarding to build and maintain a strong customer experience.

Secondary Responsibilities

  • Product training and awareness
  • Channel support and query resolution.
  • Customer communication

Managerial & Leadership Responsibilities

  • Stakeholder management to create solutions through collaborations
  • Problem-solving approach.

What We Are Looking For

Education

  • Graduate – Any
  • Postgraduate –MBA

Experience

  • Minimum of 4 years in Banking

Skills and Attributes

  • Strong understanding of Debit Card products
  • Knowledge of Debit EMI programs, tokenization, card security, and contactless payments
  • Ability to work with cross-functional teams.
  • Excellent communication and stakeholder management skills
  • Analytical and problem-solving mindset

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