IDFC FIRST Bank

IDFC FIRST Bank

For any bank-related queries, please email us at customer.service@idfcfirstbank.com or call 1800 10 888 (Toll free).

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Industry
Banking
Company size
54,794 people
Headquarters
Mumbai, Maharashtra
Founded
2015
Type
Public Company
Total funding
$2.7B

IDFC FIRST Bank is building a world-class Bank in India, founded on the principles of Ethical, Digital and Social Good Banking. It is one of India’s fast-growing private banks, combining modern banking with fintech-grade technology. As of September 30, 2026, the Bank serves over 40 million customers, with a customer business of ₹6,88,328 crore, including deposits of ₹3,41,415 crore and loan assets of ₹3,46,913 crore. Deposits grew 26.9% YoY and loan assets 30.1% YoY. The Bank reaches over 60,000 cities, towns and villages through approximately 1,200 branches and digital channels. As a universal Bank, it offers services across Retail, MSME, Rural, Startups, Corporate Banking, Cash Management, Credit Cards, Wealth Management, Deposits, Government Banking, Working Capital, Trade Finance and Treasury. Ethical Banking: The Bank believes in doing right by its customers, even when no one is watching. Its cloud-native, API-led and microservices-based technology, powered by data, analytics and AI, enables seamless experiences across digital and physical channels. Social Good: The Bank has impacted over 40 million lives, including 3.6 million women entrepreneurs. Its initiatives include 7.5 million lifestyle improvement loans, 2 million livelihood loans, 2.7 lakh water, sanitation and hygiene loans, 2.5 lakh electric two- and three-wheelers, and support for over 300,000 SMEs. With a customer-first approach, the Bank has waived fees on 36 essential savings account services commonly charged in the market, becoming the first and only bank in India to do so. It also offers premium investment research to customers with balances as low as ₹5,000. The Bank upholds high standards of corporate governance, adheres to regulatory guidelines in letter and spirit, and works with regulators to drive positive change. It is committed to building a well-diversified, resilient and sustainable Bank for the future.

Commercial & Wholesale Banking Consumer financing Banking Services Retail Banking Investment Banking and Project Financing

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