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Technical Writer & Production Support (CH)

Delvitech Mendrisio, Ticino, Switzerland

Yesterday
technical-writer Mid (2-5 yrs) Full-time Switzerland
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About the role

The Technical Writer & Production Support will create and manage technical documentation, including assembly instructions, procedures, and checklists for the production department. They will also support manufacturing operations by preparing reports, tracking activities, and ensuring effective information flow across departments.

What they look for

Technical writing Production support Operational documentation Assembly instructions Document management Microsoft Office Word Excel PowerPoint Process standardization Activity tracking Information organization Communication Interpersonal skills Continuous improvement

Requirements

Candidates must possess a technical diploma or degree and have previous experience in technical documentation or production support. Strong organizational skills, proficiency in Microsoft Office, and the ability to understand complex production processes are required.

Benefits

Professional growth opportunities

Full description

Write and maintain the assembly instructions and procedures that guide Delvitech's production team, and support daily production reporting.

Job Summary

The Technical Writer & Production Support will create, update and manage technical and operational documentation for the Production department, working closely with the Manufacturing Manager and collaborating with Production, Engineering, Quality and Supply Chain.

The role includes preparing assembly instructions, procedures, checklists and testing documentation, while also supporting reporting, activity tracking and operational information management.

Key Responsibilities

  • Technical documentation: create and update assembly instructions, procedures, operating guides and checklists.
  • Document management: manage revisions, approvals, archiving and distribution.
  • Information collection: gather and organize technical information from the relevant departments.
  • Standardization: ensure consistency in document structure, terminology and format.
  • Production support: verify that work instructions are clear and effective on the production floor.
  • Manufacturing support: prepare reports, presentations and operational documentation.
  • Activity tracking: monitor open points, deadlines and production-related actions.
  • Coordination: support an effective flow of information between Production and other departments.
  • Continuous improvement: propose improvements to documentation, workflows and support tools.

Requirements

  • Technical diploma, degree or equivalent education.
  • Previous experience in technical documentation, production or operational support.
  • Strong technical writing and information organization skills.
  • Ability to understand production processes and assembly sequences.
  • Good knowledge of Microsoft Office, particularly Word, Excel and PowerPoint.
  • Accuracy in managing document revisions and changes.
  • Good organizational skills and ability to manage priorities and deadlines.
  • Ability to work independently and as part of a team.
  • Good communication and interpersonal skills.
  • Practical, continuous improvement mindset.
  • Good knowledge of English.

What We Offer

A permanent position in a fast-growing technology company that develops its own AI-based optical inspection systems, with strong opportunities for professional growth as the company expands.

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