D

Technical Writer & Knowledge Content Specialist

Delvitech Mendrisio, Ticino, Switzerland

Oct 01
technical-writer Mid (2-5 yrs) Full-time Switzerland
Create a free account to apply — email only, no card. You can also save this posting or score it against your profile with AI.

About the role

The role involves transforming complex technical knowledge into structured, maintainable content for various internal and external stakeholders. You will define documentation standards, manage content lifecycles, and leverage AI tools to create and update technical manuals and troubleshooting guides.

What they look for

Technical writing Content management Generative AI Structured documentation Knowledge management Technical manuals Troubleshooting guides Terminology management Subject matter expert interviewing Version control AI tools Documentation governance Content modularization Editorial standards Process documentation

Requirements

Candidates must possess excellent technical writing skills and experience in managing technical documentation or knowledge content. Proficiency in Generative AI tools and the ability to collaborate effectively with subject matter experts are essential requirements.

Benefits

Professional growth opportunities

Full description

Capture expert know-how and turn it into clear, structured technical content for Delvitech's AI inspection machines and knowledge base.

Job Summary

We are looking for a Technical Writer & Knowledge Content Specialist to transform complex technical knowledge into clear, structured, maintainable and reusable content for customers, Application Engineering, Production, R&D and other functions.

The role goes beyond writing standalone documents: it builds and maintains a structured technical content system, connected to product knowledge and designed to be used by both people and AI tools, in close collaboration with technical experts and the Knowledge Systems & AI Engineer.

Key Responsibilities

  • Create and improve technical manuals, installation, maintenance and troubleshooting guides, operating procedures, application notes and training materials.
  • Transform information from R&D, Production, Application Engineering and other experts into clear and accurate content for each audience.
  • Organize documentation into modular content, define templates, editorial standards and terminology, and link content to machine models, configurations and software releases.
  • Define review, approval, versioning and publication processes, and keep documentation updated with product and process changes.
  • Turn resolved field issues into reusable troubleshooting guides and knowledge articles, and support production and inspection instructions.
  • Support multilingual content with consistent terminology.
  • Structure documentation so it can be used effectively by search systems, knowledge bases and AI agents.
  • Use AI daily for drafts, summaries, restructuring, translation and gap detection, always verifying technical accuracy.

Requirements

  • Excellent technical writing and synthesis skills, with the ability to simplify complex subjects.
  • Experience creating and managing technical documentation, procedures, manuals or knowledge content.
  • Ability to interview subject-matter experts and clarify ambiguities.
  • Good understanding of structured documentation, content life cycle, versioning and governance.
  • Strong familiarity with Generative AI tools and the ability to validate their output critically.
  • Strong attention to accuracy and terminology consistency.
  • Excellent written English.

Nice to Have

  • Experience with documentation for industrial machines, complex software, machine vision or integrated hardware and software systems.
  • Familiarity with Confluence, Markdown, Git, documentation-as-code or knowledge management systems.
  • Experience with structured authoring or single-source publishing tools.
  • Experience creating videos, diagrams or interactive training content.

What We Offer

A permanent position in a fast-growing technology company that develops its own AI-based optical inspection systems, with strong opportunities for professional growth as the company expands.

Similar roles