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Dutch Ridge Consulting Group

Network Administrator (Journeyman)

Dutch Ridge Consulting Group El Paso, Texas, United States

Information Technology & Services · 11-50 employees

3 d ago
network-engineer Mid (2-5 yrs) Full-time United States
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About the role

Monitor enterprise network, server, and UPS health and performance, and perform initial triage and troubleshooting of network and systems issues. Document actions, follow operating procedures, escalate issues as needed, and manage WAN vendor service tickets.

What they look for

Networking Fundamentals Routing Switching Wide Area Networking Network Monitoring Network Troubleshooting Systems Troubleshooting Incident Triage Documentation Escalation Procedures Server Monitoring UPS Monitoring Cisco Juniper Forerunner SolarWinds

Requirements

Candidates need foundational knowledge of networking, routing, switching, and WAN technologies, along with familiarity with enterprise network monitoring tools. They must be able to document work clearly, follow escalation procedures, and demonstrate problem-solving skills and attention to detail; an active Secret clearance and ability to obtain and hold DEA suitability are required.

Full description

Network Administrator (Journeyman)

Company Overview

Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001:2015, Small Business Administration (SBA) Certified Service-Disabled Veteran-Owned Small Business (SDVOSB). DRCG provides cleared technical support staff throughout the United States with corporate offices in Ashburn, Virginia. DRCG offers expertise in Systems Integration (SI), Information Technology (IT) solutioning, Program Management, Risk Management, Business Process Reengineering (BPR), Requirements Engineering, Workflow Solutioning, and Business Consulting Services. Established in 2016, DRCG is 100% US owned and predominately supports the DoJ, DoW, and DHS. DRCG optimizes client investments by leveraging expertise to better manage the growth and transformation of existing IT environments.

Location: El Paso (Fort Bliss)

Clearance Required: Active Secret clearance with ability to obtain and hold DEA suitability.

SHIFT: Outside of standard business hours to include overnights and weekends

Multiple positions and shifts available.

The Journeyman Network Administrator monitors and supports the enterprise network infrastructure's stability, performance, and operations. This role focuses on initial triage, documentation, and escalation of network and systems issues, while ensuring adherence to established operating procedures.

Key Responsibilities:

  • Monitor network stability and performance to ensure continual operations.
  • Perform initial triage and troubleshooting for network and systems issues; document actions and escalate as required.
  • Monitor Uninterruptible Power Supply (UPS) health and performance.
  • Monitor server health, event logs, and performance counters.
  • Follow System Operating Procedures (SOP) for all operational tasks.
  • Open, track, and follow up on service tickets with WAN circuit vendors.
  • Troubleshoot and assist in problem resolution for Wide Area Network (WAN) issues.
  • Work with network infrastructure tools and equipment including Cisco, Juniper, and Forerunner.
  • Utilize network analysis tools such as:

– Cisco Prime

– SolarWinds

– Identity Services Engine (ISE)

– Cisco Adaptive Security Device Manager (ASDM)

– ScienceLogic SL1

– Comparable platforms

Required Skills & Qualifications

  • Foundational knowledge of networking fundamentals, routing, switching, and WAN technologies.
  • Familiarity with enterprise network monitoring tools.
  • Ability to document actions clearly and follow escalation procedures.
  • Strong problem‑solving skills and attention to detail.

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