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Mediclinic

Data Analyst (ME1283)

Mediclinic Dubai, Dubai, United Arab Emirates

Hospitals and Health Care · 5,001-10,000 employees

Yesterday
data-analyst Mid (2-5 yrs) Full-time United Arab Emirates
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About the role

The Data Analyst will lead analytics for Operational Excellence by developing trusted metrics, dashboards, and KPI frameworks to improve decision-making. They will also model capacity and productivity while ensuring process changes result in measurable financial benefits.

What they look for

Data Analysis Business Intelligence KPI Framework SLA Framework Dashboard Development Capacity Modeling Productivity Modeling Statistics Data Modeling Operational Excellence Reporting Process Performance Exception-based Monitoring Healthcare Analytics Tableau

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 2 years of experience in data analysis or business intelligence. Desired qualifications include healthcare industry experience and proficiency in KPI/SLA framework design.

Full description

Closing date: 14/10/2026 Number of positions: 1 Recruiter name: Siva Krishna Bonda Reference number: 74317

Mediclinic Corporate Office Dubai | Dubai | United Arab Emirates

MAIN PURPOSE OF JOB

To be the named analytics lead for Operational Excellence, turning process performance into trusted metrics, dashboards and analysis that improve decisions across all facilities. To build on the governed data layer, define and certify the KPI, SLA and baseline framework, run the monitoring cadence, and turn process change into measured capacity and financial benefit. To work as part of the DSIM analyst team, sharing methods, standards and cover with the other analysts.

KEY RESPONSIBILITY AREAS

1

Define and certify the KPI, SLA and baseline framework for the priority processes

2

Deliver trusted dashboards, analysis and the command centre intelligence layer on the governed data layer

3

Run the monitoring, escalation and intervention cadence

4

Model capacity and productivity, and evidence the benefit realised

5

Work to DSIM analytics standards, enable self-service and grow the capability

REQUIRED EDUCATION

ESSENTIAL EDUCATION

Bachelor’s degree in Statistics, Mathematics, Computer Science, Business, Finance or a related field

DESIRED EDUCATION

Tableau certification

Further study in data modelling or statistics

Lean Six Sigma Green Belt

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

Minimum 2 years of experience in data analysis or business intelligence

DESIRED EXPERIENCE

More than 5 years in analytics, including a period as the named analytics point of contact for a business area

Healthcare experience, or a comparable service-operations environment

Designing KPI and SLA frameworks, exception-based monitoring and escalation

Demand, capacity and workforce productivity modelling, and benefit realisation reporting

UAE regulatory KPI reporting (JAWDA, Muashir, DHA and DOH)

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Define and certify the KPI, SLA and baseline framework for the priority processes
  • Deliver trusted dashboards, analysis and the command centre intelligence layer on the governed data layer
  • Monitoring, escalation and intervention cadence
  • Model capacity and productivity, and evidence the benefit realised
  • Work to DSIM analytics standards, enable self-service and grow the capability

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family

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