Senior Technical Business Analyst

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Senior Technical Business Analyst – Data & Analytics

Location: Parramatta CBD , NSW Work arrangement: Hybrid – 3 days in the office, with Thursday as the anchor day Employment type: Permanent Start date: ASAP

Turn data into insights that make a difference

At Uniting, we believe in taking real steps to make the world a better place. Our purpose is to inspire people, enliven communities and confront injustice, and the insights we gain from data play an important role in helping us achieve this.

We’re looking for a Senior Technical Business Analyst – Data & Analytics who can connect business priorities, data and technology to shape better decisions and deliver meaningful outcomes.

This is an opportunity to work across business and technical teams, uncover the real problems behind reporting requests, and translate complex data challenges into clear requirements, actionable insights and effective solutions.

You’ll join our Data & Analytics team and work within the Seniors squad, helping deliver prioritised data and analytics initiatives that support business decision-making. We’re looking for someone who combines strong business analysis skills with hands-on technical capability and who can confidently challenge assumptions to ensure we solve the right problems.

What you’ll be doing

• Lead discovery and requirements gathering: Facilitate workshops and stakeholder consultations to understand business challenges, identify the decisions that need to be supported and define measurable outcomes.

• Translate business needs into actionable requirements: Develop clear, traceable requirements, user stories, acceptance criteria, business rules, metric definitions, data mappings and reporting specifications.

• Investigate and analyse data: Use SQL, Power BI and Excel to explore source data, assess data quality, validate transformations and reconcile reporting outputs.

• Connect business processes and technology: Analyse business processes, data flows, source systems and integration points to identify issues, dependencies and opportunities for improvement.

• Challenge assumptions and shape solutions: Look beyond initial requests to uncover underlying business needs, evaluate options and recommend approaches that deliver genuine value.

• Turn analysis into insights: Communicate complex findings through clear data storytelling, visualisations and evidence-based recommendations for technical and non-technical audiences.

• Support end-to-end delivery: Maintain traceability from initial business needs through solution design, data modelling, development, testing and implementation.

• Drive quality and readiness: Lead analysis for backlog refinement, solution validation, system integration testing, user acceptance testing, release readiness and post-implementation reviews.

• Manage risks and dependencies: Identify and escalate delivery, data quality, privacy, security and governance risks, ensuring appropriate controls are considered.

• Build team capability: Share knowledge, provide guidance and contribute to consistent business analysis standards and continuous improvement across the Data & Analytics team.

What you’ll bring

You’re a curious, analytical and solutions-focused professional who enjoys working at the intersection of business and technology. You can navigate ambiguity, ask the right questions and translate complex information into practical recommendations that help stakeholders make informed decisions.

To succeed in this role, you’ll bring:

• At least five years’ experience as a Technical Business Analyst or Data Analyst, including delivering data and analytics solutions.

• A relevant tertiary qualification in business analysis, data management, information technology or a related discipline, or equivalent professional experience.

• Strong requirements elicitation, stakeholder engagement, business process analysis and process-modelling skills.

• Demonstrated ability to translate complex or ambiguous business problems into clear requirements, user stories, acceptance criteria and business rules.

• Strong analytical and problem-solving capabilities, with the ability to investigate issues, challenge assumptions and identify opportunities for improvement.

• Experience working collaboratively with business stakeholders, data teams and technical delivery teams.

• Experience working in Agile delivery environments, including user acceptance testing and solution implementation.

• Strong communication and data storytelling skills, with the ability to present insights and recommendations clearly to different audiences.

• An understanding of data governance, privacy, information security and responsible AI.

Your technical toolkit

Hands-on experience with the following is essential:

• SQL: Investigating source data, profiling data quality, validating transformations and reconciling outputs.

• Power BI: Analysing data and developing reporting and visualisation solutions.

• Excel: Data analysis, validation and reconciliation.

• Data and reporting fundamentals: Understanding data flows, system integration points, data quality, metric definitions and reporting requirements.

Experience with data warehousing, dimensional modelling, APIs, integration patterns, cloud data platforms or metadata management would be advantageous.

Experience in aged care, health, community services or the not-for-profit sector is also desirable, particularly if you have worked with aged care business processes, clinical systems or human resources systems.

Relevant certifications or formal training in business analysis, Agile delivery, data management or business intelligence would be an added advantage.

Who you’ll work with

You’ll be part of Uniting’s Data & Analytics team. Within the Seniors squad, you’ll work closely with the Squad Lead, Data Engineers and Data Visualisation Developer. You’ll also build strong relationships with business stakeholders, subject matter experts, product owners, project managers, solution designers and other technical specialists.

Together, you’ll help ensure data and analytics solutions are grounded in business needs, technically sound and designed to deliver measurable outcomes.

Make a difference with Uniting

At Uniting, our work is guided by our purpose to inspire people, enliven communities and confront injustice. Across aged care, disability, child and family, community services and chaplaincy, we support people and communities through different stages of life.

Joining Uniting means contributing to work that goes beyond technology. Your analysis and insights will help inform decisions, improve business processes and support better outcomes for the people and communities we serve.

We are imaginative, respectful, compassionate and bold. We celebrate diversity and welcome people from all backgrounds, recognising the value that different perspectives bring to our work.

If you’re passionate about solving complex problems, turning data into meaningful insights and helping an organisation make better decisions, we’d love to hear from you.

Bring your analytical expertise to Uniting and help us make a meaningful difference.

How to apply

Please submit your CV and cover letter via the job advertisement platform to ensure your application is accurately tracked.

Join more than 12,000+ employees working together to inspire people, enliven communities, and confront injustice.

In return, you’ll enjoy:

• Access to outstanding not-for-profit salary packaging, helping you pay less tax and take home more of your income. Better still, your full annual benefit is available from 1 April 2026, allowing you to maximise your tax savings from the start of the FBT year.

• Flexible hybrid working.

• Access to Fitness Passport, providing discounted access to hundreds of gyms, pools, and fitness facilities across Australia to help you live your best life.

• Exclusive employee discounts through our U Rewards program.

• The chance to do meaningful work every day for an organisation committed to inspiring people, enlivening communities, and confronting injustice.

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities, and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Employment is subject to the relevant checks and clearances for the role, which may include a National Police Check, Working with Children Check and NDIS Worker Screening Check. Candidates must have the right to work in Australia and demonstrate a commitment to Uniting’s values and child-safe practices.

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