Business Analyst

Company:

Mercer

Description:

Business Analyst

We are seeking a talented individual to join our Change and Transformation team at Mercer. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

This Business Analyst role will support customer experience  activities within the Mercer Super Portfolio function, with a key focus on a large-scale rebrand project. You will work closely with stakeholders to analyse business needs, define requirements, support solution design, and help deliver outcomes that meet the needs of the organisation and clients.

This role is a 12-month fixed term contract

We will count on you to:

• Plan the most effective approach and techniques for each project or piece of work
• Analyse, elicit, document and validate requirements using suitable business analysis methods
• Work with stakeholders to understand needs, manage relationships and maintain clear requirements traceability
• Support solution analysis, functional specifications, current state and future state mapping, gap analysis and impact assessment
• Assist with test activities, including triage and impact analysis, and contribute to risk management and business case development
• Share learnings, support peer reviews, mentor team members and identify ways to improve efficiency and re-use artefacts

What you need to have:

• Demonstrated experience applying multiple business analysis methodologies and tools
• Well-developed communication, listening and stakeholder engagement skills
• Working knowledge of business analysis planning, elicitation, requirements lifecycle management, strategy analysis, design definition and solution evaluation
• Experience working in agile, lean and waterfall delivery environments

What makes you stand out:

• Experience in financial services, preferably superannuation
• Familiarity with superannuation systems and business functions
• Experience working on large corporate re-brand programs is beneficial
• Experience using collaboration and workflow tools such as JIRA and Confluence
• Business analysis certification such as ECBA, CCBA, CSBA, PMI-ACP or equivalent
• Experience with CMS platforms, SQL and data visualisation tools such as Tableau
• Relevant tertiary qualification and/or ASFA accreditation

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.